Customer Service

Not yet a customer:

Please complete this form. One of our advisors will contact you directly. There is no obligation, we are interested in meeting you and discussing your financial needs. You may also call us at 860-838-4800. Or find the Futurity First branch office near you.

Working with a Futurity First Agent and have a question about a pending application:

Please call your agent or branch office directly. Find a branch near you.

Current Futurity First customers in need of assistance with an issued policy, life, annuity, LTC, medical supplement, etc. Or you need to make a change to your policy:

Identify the carrier your policy has been issued with, and find their contact number below. These carriers will walk you through their procedures for servicing you and your insurance product and will identify the proper forms or steps required to resolve your question. 

If you need assistance with any of the following, please contact the carriers below.

• Beneficiary changes
• Ownership changes
• Address changes
• Billing inquiries
• Duplicate policy services
• Questions about your medical coverage
• Request a replacement insurance card for your medical coverage 

Remember to have your policy or contract number available as the representative will ask you a series of identifying questions to ensure they are sharing information with the appropriate people.